Resolved after 20 hours 8 minutes, affecting Fusion by Ensora Health and Claim Submission and 1 more, on July 15, 2025.
This incident has been resolved. We are continuing to monitor to ensure things are working properly.
Affected components
Update timeline
- investigating Jul 15, 2025, 04:32 PM UTC
We are currently experiencing an issue affecting the claims process. This may impact your ability to sign off on daily notes, submit charges, or process claims. Our team is actively working on a solution, and we will provide updates as soon as possible.
- identified Jul 15, 2025, 08:08 PM UTC
We are currently experiencing an issue affecting the claims process. Our team is actively working on a solution, and we will provide updates as soon as possible. While we work to fix this issue, you may not be able to sign off on daily notes and the viewing and editing of claims will not be available.
- resolved Jul 16, 2025, 12:41 PM UTC
This incident has been resolved. We are continuing to monitor to ensure things are working properly.
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