Resolved after 1 day 2 hours, affecting app.fullcast.io and Fullcast Platform API and 1 more, on November 26, 2024.
A fix has been deployed and the environment is being returned to normal monitoring status.
Affected components
Update timeline
- investigating Nov 26, 2024, 06:18 PM UTC
We have intermittent blank screens. We have recovered the service but continuing to troubleshoot the root cause. We are monitoring the environment for the issue.
- monitoring Nov 26, 2024, 06:19 PM UTC
The issue has been identified and the teams are working on a permanent fix.
- monitoring Nov 26, 2024, 07:44 PM UTC
We have identified the issue and implementing a fix. We will be monitoring the fix to make sure the environment continues to perform at the expected levels.
- resolved Nov 27, 2024, 09:07 PM UTC
A fix has been deployed and the environment is being returned to normal monitoring status.
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