Freshcaller incident

Partial Outage due to our Third-Party Service

Resolved after 1 hour 12 minutes, affecting Sign in / Sign up and Integrations and 1 more, on January 20, 2025.

resolved Jan 20, 2025, 05:25 PM UTC

Our third-party service provider has verified that all their services are now fully operational in the EU region. We can also confirm that the issue has been successfully resolved on our end.

Started
Jan 20, 2025, 04:13 PM UTC
Resolved
Jan 20, 2025, 05:25 PM UTC
Duration
1h 12m
Detected by Pingoru
Jan 20, 2025, 04:13 PM UTC

Affected components

Sign in / Sign upIntegrationsCalls

Update timeline

  1. investigating Jan 20, 2025, 04:13 PM UTC

    We are currently experiencing issues related to our third-party provider, which is impacting the functionality of New Signup, Contacts and Conversations in Inbox. We are working closely with our Engineering team to resolve this issue. Further updates to follow.

  2. resolved Jan 20, 2025, 05:25 PM UTC

    Our third-party service provider has verified that all their services are now fully operational in the EU region. We can also confirm that the issue has been successfully resolved on our end.

Your product runs on more than Freshcaller

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →