Freshcaller incident
Customers facing increased amount of missed calls and dropped calls
Minor Vendor's status page →
Resolved after 1 hour 25 minutes, affecting Calls and Calls and 1 more, on March 11, 2025.
The issue has been resolved by the telephony provider, Voice and Video services are operating normally.
Affected components
CallsCallsCallsCalls
Update timeline
- investigating Mar 11, 2025, 12:47 PM UTC
Our telephony provider is facing errors while contacting freshworks system on updates on calls and conferences
- resolved Mar 11, 2025, 02:12 PM UTC
The issue has been resolved by the telephony provider, Voice and Video services are operating normally.
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