Resolved after 1 day 4 hours, affecting iOS app, on November 5, 2024.
A fix has been implemented and we are monitoring the results
Affected components
iOS app
Update timeline
- investigating Nov 05, 2024, 11:43 AM UTC
Some users who are logging into multiple accounts via the IOS FreeAgent mobile app are experiencing occasional errors. Our engineering team are aware and are working on the issue. We will send out another update by the end of the day
- identified Nov 05, 2024, 02:05 PM UTC
The issue has been identified and our engineers are putting together a fix
- monitoring Nov 06, 2024, 09:55 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Nov 06, 2024, 03:55 PM UTC
This incident has been resolved.
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