Resolved after 1 hour, affecting FreeAgent Web App and iOS app and 1 more, on April 7, 2026.
Smart Capture service has resumed. Some captures have failed to extract data and may need to be retried, we apologise for the inconvenience.
Affected components
FreeAgent Web AppiOS appAPIAndroid app
Update timeline
- investigating Apr 07, 2026, 02:53 PM UTC
We're currently investigating an issue with Smart Capture, receipt data extraction is delayed. We will update this page when the issue is resolved.
- resolved Apr 07, 2026, 03:54 PM UTC
Smart Capture service has resumed. Some captures have failed to extract data and may need to be retried, we apologise for the inconvenience.
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