FOSSA, Inc. incident

SSO (SAML) priviledge issue

Resolved after 5 hours 44 minutes, affecting app.fossa.com, on January 27, 2025.

monitoring Jan 27, 2025, 09:33 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 27, 2025, 06:13 PM UTC
Resolved
Jan 27, 2025, 11:57 PM UTC
Duration
5h 44m
Detected by Pingoru
Jan 27, 2025, 06:13 PM UTC

Affected components

app.fossa.com

Update timeline

  1. investigating Jan 27, 2025, 06:13 PM UTC

    Customers using SAML and do not declare an org role via SAML will lose the org role manually specified in the UI. We are actively troubleshooting this issue and will provide updates here.

  2. identified Jan 27, 2025, 06:54 PM UTC

    We have identified that cause of this and are shipping a reversion patch now.

  3. identified Jan 27, 2025, 07:27 PM UTC

    The revision patch has been applied and database restore of prior permissions is now being applied.

  4. monitoring Jan 27, 2025, 09:33 PM UTC

    Database restore has concluded

  5. monitoring Jan 27, 2025, 09:33 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 27, 2025, 11:57 PM UTC

    This incident has been resolved.

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