FortiAppSec Cloud incident
Connectivity Issues with Load Balancer Node in us-east-1
Resolved after 6 days 15 hours, affecting WAF Scrubbing Region - AWS - US East (Ohio) and WAF Scrubbing Region - AWS - US East (N. Virginia), on May 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 19, 2026, 02:03 AM UTC
We are currently investigating an issue causing abnormal connection terminations for services in the us-east-2 (Ohio) region. Current Action: Our engineering teams are actively investigating the cause and working to restore normal service as quickly as possible.
- investigating May 19, 2026, 02:05 AM UTC
We are continuing to investigate this issue.
- investigating May 19, 2026, 02:35 AM UTC
We are continuing to investigate this issue.
- investigating May 19, 2026, 03:49 AM UTC
We are continuing to investigate this issue.
- identified May 19, 2026, 03:58 AM UTC
We are aware of the ongoing service disruption caused by a DDoS attack. Our engineering team is coordinating with AWS emergency response specialists to mitigate the attack and restore normal operations. We will continue to provide updates as more information becomes available.
- identified May 19, 2026, 04:12 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 19, 2026, 05:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 05:10 PM UTC
This incident has been resolved.
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