FortiAppSec Cloud incident
Connectivity Issues with Load Balancer Node in us-east-2
Resolved after 3 hours 34 minutes, affecting WAF Scrubbing Region - AWS - US East (Ohio), on May 13, 2026.
A specific traffic pattern caused the load balancing node to fail and go down. The issue has been temporarily resolved with an emergency workaround.
Affected components
Update timeline
- investigating May 13, 2026, 09:52 PM UTC
We are currently investigating an issue causing abnormal connection terminations for services in the us-east-2 (Oregon) region. Current Action: Our engineering teams are actively investigating the cause and working to restore normal service as quickly as possible. We will provide another update as soon as more information becomes available.
- resolved May 14, 2026, 01:26 AM UTC
A specific traffic pattern caused the load balancing node to fail and go down. The issue has been temporarily resolved with an emergency workaround.
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