FortiAppSec Cloud incident

FortiAppSec Cloud Management Console Partial Outage

Resolved after 2 hours 19 minutes, affecting FortiAppSec Cloud Management Portal and FortiAppSec Cloud Management API and 1 more, on August 7, 2025.

resolved Aug 07, 2025, 11:13 AM UTC

There is an issue with the authentication service provided by FortiCloud, and now the issue is resolved.

Started: Aug 07, 2025, 08:53 AM UTC
Resolved: Aug 07, 2025, 11:13 AM UTC
Duration: 2h 19m
Detected by Pingoru: Aug 07, 2025, 08:53 AM UTC

Affected components

FortiAppSec Cloud Management PortalFortiAppSec Cloud Management APIFortiCloud Unified SSO Service

Update timeline

investigating Aug 07, 2025, 08:53 AM UTC

There is an issue with the authentication service provided by FortiCloud. We have already contacted the FortiCloud team, and they are currently working on urgently investigating this problem.
investigating Aug 07, 2025, 09:15 AM UTC

We are continuing to investigate this issue.
investigating Aug 07, 2025, 09:16 AM UTC

We are continuing to investigate this issue.
investigating Aug 07, 2025, 11:04 AM UTC

We are continuing to investigate this issue with FortiCloud team
resolved Aug 07, 2025, 11:13 AM UTC

There is an issue with the authentication service provided by FortiCloud, and now the issue is resolved.

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