FortiGate incident

Plano DC issue and impact other Domain also

Resolved after 4 hours 2 minutes, affecting Global and Europe and 1 more, on October 21, 2025.

investigating Oct 21, 2025, 02:19 PM UTC

Service recovered ONLY US domain impact

Started
Oct 21, 2025, 01:59 PM UTC
Resolved
Oct 21, 2025, 06:01 PM UTC
Duration
4h 2m
Detected by Pingoru
Oct 21, 2025, 01:59 PM UTC

Affected components

GlobalEuropeUSJapanFortinet Common Infrustracture

Update timeline

  1. investigating Oct 21, 2025, 01:59 PM UTC

    We are currently experiencing facility issue at Plano DC, it impact some service. our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 02:19 PM UTC

    Service recovered ONLY US domain impact

  3. resolved Oct 21, 2025, 06:01 PM UTC

    Service recovered ONLY US domain impact

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