FortiGate incident

FIO network issue

Resolved after 1 day 2 hours, affecting Global and Fortinet Common Infrustracture, on January 23, 2025.

identified Jan 24, 2025, 10:42 PM UTC

Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

Started
Jan 23, 2025, 10:40 PM UTC
Resolved
Jan 25, 2025, 01:23 AM UTC
Duration
1d 2h
Detected by Pingoru
Jan 23, 2025, 10:40 PM UTC

Affected components

GlobalFortinet Common Infrustracture

Update timeline

  1. investigating Jan 24, 2025, 10:40 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. identified Jan 24, 2025, 10:42 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  3. resolved Jan 25, 2025, 01:23 AM UTC

    This incident has been resolved.

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