FortiGate incident

User Login Issue

Resolved on August 28, 2025.

resolved Aug 28, 2025, 08:31 PM UTC

The FortiGate Cloud team received a ticket at 08:21 AM Pacific Time reporting that some customers were unable to log in to the service. The issue was resolved by 09:25 AM. The incident was caused by a technical issue that affected a small portion of customers.

Started
Aug 28, 2025, 03:30 PM UTC
Resolved
Aug 28, 2025, 03:30 PM UTC
Duration
–
Detected by Pingoru
Aug 28, 2025, 03:30 PM UTC

Update timeline

  1. resolved Aug 28, 2025, 08:31 PM UTC

    The FortiGate Cloud team received a ticket at 08:21 AM Pacific Time reporting that some customers were unable to log in to the service. The issue was resolved by 09:25 AM. The incident was caused by a technical issue that affected a small portion of customers.

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