Forticlient Cloud incident

Elevated EMS Cloud Errors

Resolved after 1 day 4 hours, affecting US, on April 24, 2026.

monitoring Apr 24, 2026, 09:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2026, 07:32 PM UTC
Resolved
Apr 26, 2026, 12:07 AM UTC
Duration
1d 4h
Detected by Pingoru
Apr 24, 2026, 07:32 PM UTC

Affected components

US

Update timeline

  1. identified Apr 24, 2026, 07:32 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Apr 24, 2026, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 26, 2026, 12:07 AM UTC

    This incident has been resolved.

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