Forticlient Cloud incident

EMS Cloud issue

Resolved after 46 minutes, affecting US and Europe and 1 more, on April 7, 2025.

investigating Apr 07, 2025, 08:56 PM UTC

Customers are experiencing issues accessing EMS portal and may not be able to access it. We are investigate and fix the issue now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.

Started
Apr 07, 2025, 08:56 PM UTC
Resolved
Apr 07, 2025, 09:43 PM UTC
Duration
46m
Detected by Pingoru
Apr 07, 2025, 08:56 PM UTC

Affected components

USEuropeLondonTokyoSydneySingaporeCanadaIndiaSaudi Arabia

Update timeline

  1. investigating Apr 07, 2025, 08:56 PM UTC

    Customers are experiencing issues accessing EMS portal and may not be able to access it. We are investigate and fix the issue now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.

  2. resolved Apr 07, 2025, 09:43 PM UTC

    This incident has been resolved.

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