Resolved after 1 hour 7 minutes, affecting REST Web Services and Support Services, on November 15, 2024.
We have confirmed this incident has been resolved. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at [email protected] and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.
Affected components
Update timeline
- investigating Nov 15, 2024, 03:04 PM UTC
We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.
- monitoring Nov 15, 2024, 03:37 PM UTC
We have identified an issue with our REST API environment and have deployed a fix. Requests are processing successfully as of 07:31 AM PST. We will continue to monitor the system for stability. Next update in 30 minutes.
- resolved Nov 15, 2024, 04:11 PM UTC
We have confirmed this incident has been resolved. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at [email protected] and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.
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