Resolved after 1 hour 6 minutes, affecting REST Web Services and Support Services, on August 19, 2025.
We have discovered and resolved the issues that caused degraded performance across our REST API environment. Please reach out to our Support Teams at [email protected] if any further assistance is needed. We sincerely apologize for any inconvenience this incident may have caused. We will continue to monitor the environment for stability.
Affected components
Update timeline
- investigating Aug 19, 2025, 02:58 PM UTC
We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available. Some merchants and partners may be experiencing 503 error responses.
- monitoring Aug 19, 2025, 03:25 PM UTC
We have discovered and resolved the issues that caused degraded performance across our REST API environment. Please reach out to our Support Teams at [email protected] if any further assistance is needed. We sincerely apologize for any inconvenience this incident may have caused. We will continue to monitor the environment for stability.
- resolved Aug 19, 2025, 05:07 PM UTC
This incident has been resolved.
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