Resolved after 1 hour 48 minutes, affecting Secure Web Pay, on September 18, 2025.
Issues with transaction processing through the SWP Checkout platform have been resolved. We will continue to monitor the environment for stability. We apologize for any inconvenience this may have caused and welcome to you to reach out to our support teams at [email protected] if you are still experiencing service degradation. Thank you!
Affected components
Update timeline
- investigating Sep 18, 2025, 08:36 PM UTC
We are currently investigating an issue with SWP Checkout involving transaction processing. More information will be provided as it becomes available.
- monitoring Sep 18, 2025, 09:21 PM UTC
Issues with transaction processing through the SWP Checkout platform have been resolved. We will continue to monitor the environment for stability. We apologize for any inconvenience this may have caused and welcome to you to reach out to our support teams at [email protected] if you are still experiencing service degradation. Thank you!
- resolved Sep 18, 2025, 11:46 PM UTC
This incident has been resolved.
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