Fortanix SaaS incident
DSM Saas | EU region | timeouts issue in the Frankfurt region
Resolved after 4 hours 44 minutes, affecting Service availability and Key Management and 1 more, on May 16, 2025.
We experienced the timeouts issue in the Frankfurt region from May 16 17:44 UTC to May 16th 17:46 UTC. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.
Affected components
Update timeline
- monitoring May 16, 2025, 06:40 PM UTC
We experienced the timeouts issue in the Frankfurt region from May 16 17:44 UTC to May 16th 17:46 UTC. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.
- resolved May 16, 2025, 11:24 PM UTC
This incident has been resolved.
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