Resolved after 40 minutes, affecting FormAssembly Essentials and FormAssembly Enterprise and 1 more, on October 21, 2025.
This incident has been resolved. Users should now be able to access their accounts successfully.
Affected components
FormAssembly EssentialsFormAssembly EnterpriseFormAssembly ComplianceFormAssembly Government
Update timeline
- investigating Oct 21, 2025, 08:48 PM UTC
We are investigating reports of 404 (Page Not Found) error, which is preventing some users from logging in. Our team is working to identify the cause and will update this page as soon as we have more information.
- monitoring Oct 21, 2025, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2025, 09:29 PM UTC
This incident has been resolved. Users should now be able to access their accounts successfully.
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