FormAssembly incident
"Something went wrong" error when saving a form with reCAPTCHA
Resolved after 13 hours 43 minutes, affecting FormAssembly Professional/Premier and FormAssembly Essentials and 1 more, on January 23, 2025.
At approximately 12:50 PM ET on 1/15/25, we began receiving reports of an error displaying when saving forms with reCAPTCHA enabled. Our team is working on resolving the issue. In the meantime, as a temporary workaround, you can disable reCAPTCHA on your forms to avoid the error. We sincerely apologize for the inconvenience.
Affected components
Update timeline
- identified Jan 23, 2025, 03:13 PM UTC
At approximately 12:50 PM ET on 1/15/25, we began receiving reports of an error displaying when saving forms with reCAPTCHA enabled. Our team is working on resolving the issue. In the meantime, as a temporary workaround, you can disable reCAPTCHA on your forms to avoid the error. We sincerely apologize for the inconvenience.
- resolved Jan 24, 2025, 04:57 AM UTC
This incident has been resolved.
Your product runs on more than FormAssembly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services