FormAssembly incident
Salesforce File Uploads Failing on London based Essentials, Team and Enterprise accounts
Resolved after 1 hour 26 minutes, affecting Salesforce Connector and FormAssembly Essentials and 1 more, on March 3, 2025.
A fix has been implemented, and file uploads should now be sending to Salesforce as expected. This incident was resolved at 9:20 PM EST.
Affected components
Update timeline
- identified Mar 03, 2025, 02:09 PM UTC
Starting on February 27th at approximately 10 pm EST, London-based Essentials, Team and Enterprise accounts began experiencing issues sending file uploads to Salesforce. A possible workaround would be to reprocess the response. Our team is actively investigating and will post updates as soon as they become available.
- resolved Mar 03, 2025, 03:36 PM UTC
A fix has been implemented, and file uploads should now be sending to Salesforce as expected. This incident was resolved at 9:20 PM EST.
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