FormAssembly incident

Reports of Slow Load Times on Team Accounts

Resolved after 17 hours 14 minutes, affecting FormAssembly Team, on April 22, 2025.

monitoring Apr 23, 2025, 01:51 PM UTC

A fix has been implemented, and performance has returned to normal levels. This incident was resolved as of 6:30 PM ET on April 22.

Started
Apr 22, 2025, 08:54 PM UTC
Resolved
Apr 23, 2025, 02:08 PM UTC
Duration
17h 14m
Detected by Pingoru
Apr 22, 2025, 08:54 PM UTC

Affected components

FormAssembly Team

Update timeline

  1. investigating Apr 22, 2025, 08:54 PM UTC

    At approximately 9:50 AM ET, we began receiving reports of slowness affecting the application and forms for Team Plan accounts. Our team is actively investigating the issue. We will update this page as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Apr 23, 2025, 01:51 PM UTC

    A fix has been implemented, and performance has returned to normal levels. This incident was resolved as of 6:30 PM ET on April 22.

  3. resolved Apr 23, 2025, 02:08 PM UTC

    This incident has been resolved.

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