Resolved after 1 hour 44 minutes, affecting FormAssembly Professional/Premier and FormAssembly Essentials and 1 more, on April 30, 2025.
A fix has been implemented, and email notifications should now be sending as expected. Affected responses may need to be reprocessed to trigger the email notifications. https://help.formassembly.com/help/responses#reprocess-a-response
Affected components
Update timeline
- identified Apr 30, 2025, 07:20 PM UTC
We are currently investigating an issue where email notifications on forms are not being sent as expected. The issue started on April 30 at approximately 11:58 AM ET. Our team is actively working on a resolution. We will continue to provide updates on this page as more information becomes available.
- resolved Apr 30, 2025, 09:05 PM UTC
A fix has been implemented, and email notifications should now be sending as expected. Affected responses may need to be reprocessed to trigger the email notifications. https://help.formassembly.com/help/responses#reprocess-a-response
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