FormAssembly incident

Multiple reCAPTCHAs on Select Forms Published using Server-Side Script and WordPress plugin

Resolved after 5 days 2 hours, affecting FormAssembly Essentials and FormAssembly Team and 1 more, on August 1, 2025.

resolved Aug 06, 2025, 05:54 PM UTC

The issue causing multiple reCAPTCHA checkboxes to appear on some forms has been resolved. Affected forms are now functioning as expected. We appreciate your patience while our team worked to implement the fix.

Started
Aug 01, 2025, 03:22 PM UTC
Resolved
Aug 06, 2025, 05:54 PM UTC
Duration
5d 2h
Detected by Pingoru
Aug 01, 2025, 03:22 PM UTC

Affected components

FormAssembly EssentialsFormAssembly TeamFormAssembly BasicFormAssembly EnterpriseFormAssembly Government

Update timeline

  1. identified Aug 01, 2025, 03:22 PM UTC

    We’re currently aware of an issue where some users who have forms with reCAPTCHA enabled are seeing the CAPTCHA appear multiple times when published using server-side script (REST API) or our WordPress plugin. Our team is actively working on a fix. As a temporary workaround, you can publish your form using an iFrame. Please refer to the following guides for more information: https://help.formassembly.com/help/340359-publish-with-an-iframe https://help.formassembly.com/help/wordpress#publish-with-an-iframe-inline-frame- We apologize for the inconvenience and will share another update as soon as we have more information.

  2. identified Aug 04, 2025, 12:32 PM UTC

    We are continuing to work on a fix for this issue. Thanks for your patience.

  3. resolved Aug 06, 2025, 05:54 PM UTC

    The issue causing multiple reCAPTCHA checkboxes to appear on some forms has been resolved. Affected forms are now functioning as expected. We appreciate your patience while our team worked to implement the fix.

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