Formant incident

AWS outage caused disruptions to Coherence, Teleop, and other Formant.io services

Resolved on October 20, 2025.

resolved Oct 20, 2025, 07:00 AM UTC

We experienced disruptions to our Coherence, Telelop and other Formant.io services due to the widespread Amazon Web Services (AWS) outage that began around 2:11 AM Central Time on October 20th, 2025. Although most services had returned to normal by 1 PM Central Time, AWS did not provide the all clear until 5 PM Central Time. All Formant services have returned to normal operation.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
–
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 07:00 AM UTC

    We experienced disruptions to our Coherence, Telelop and other Formant.io services due to the widespread Amazon Web Services (AWS) outage that began around 2:11 AM Central Time on October 20th, 2025. Although most services had returned to normal by 1 PM Central Time, AWS did not provide the all clear until 5 PM Central Time. All Formant services have returned to normal operation.

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