Formant incident

Service degradation – Backend API errors

Resolved after 31 minutes, on December 3, 2025.

resolved Dec 03, 2025, 09:00 PM UTC

We experienced a period of severely degraded backend performance between approximately 2:45 pm and 3:16 pm US Central Time on December 3, 2025 due to a database query change in a new release. We promptly reverted the change and confirmed that services returned to normal. No data loss occurred.

Started
Dec 03, 2025, 10:45 PM UTC
Resolved
Dec 03, 2025, 11:16 PM UTC
Duration
31m
Detected by Pingoru
Dec 03, 2025, 10:45 PM UTC

Update timeline

  1. resolved Dec 03, 2025, 09:00 PM UTC

    We experienced a period of severely degraded backend performance between approximately 2:45 pm and 3:16 pm US Central Time on December 3, 2025 due to a database query change in a new release. We promptly reverted the change and confirmed that services returned to normal. No data loss occurred.

Your product runs on more than Formant

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →