Formant incident

Some users are getting logged out after 5 minutes of inactivity

Resolved after 2 hours 35 minutes, affecting Formant Web Application, on February 5, 2026.

monitoring Feb 05, 2026, 05:25 PM UTC

A fix has been deployed. Testing and monitoring the fix.

Started
Feb 05, 2026, 03:14 PM UTC
Resolved
Feb 05, 2026, 05:50 PM UTC
Duration
2h 35m
Detected by Pingoru
Feb 05, 2026, 03:14 PM UTC

Affected components

Formant Web Application

Update timeline

  1. investigating Feb 05, 2026, 03:14 PM UTC

    We are currently investigating an issue where some users are getting logged out after 5 minutes of inactivity.

  2. identified Feb 05, 2026, 03:33 PM UTC

    The issue has been identified and a fix is incoming.

  3. monitoring Feb 05, 2026, 05:25 PM UTC

    A fix has been deployed. Testing and monitoring the fix.

  4. resolved Feb 05, 2026, 05:50 PM UTC

    The issue has been fixed and tested.

Your product runs on more than Formant

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →