Resolved after 36 minutes, affecting Solve Voice, on August 8, 2025.
The issue has been resolved. We are moving customers back to the primary TTS provider.
Affected components
Solve Voice
Update timeline
- identified Aug 08, 2025, 06:25 PM UTC
There is currently an active issue with our primary TTS provider. The Voice AI Agent will sound different as the fallback TTS provider is currently be utilized. We will provide further updates throughout the day.
- monitoring Aug 08, 2025, 06:44 PM UTC
The issue has been resolved. We are moving customers back to the primary TTS provider.
- resolved Aug 08, 2025, 07:01 PM UTC
This incident has been resolved.
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