Resolved after 31 minutes, affecting Solve Voice, on October 27, 2025.
We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls. Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.
Affected components
Update timeline
- identified Oct 27, 2025, 08:29 PM UTC
We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls. Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.
- resolved Oct 27, 2025, 09:00 PM UTC
This incident has been resolved.
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