Resolved after 44 minutes, affecting Solve Voice, on March 23, 2026.
Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.
Affected components
Update timeline
- identified Mar 23, 2026, 08:19 PM UTC
We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.
- monitoring Mar 23, 2026, 08:38 PM UTC
Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.
- resolved Mar 23, 2026, 09:03 PM UTC
This incident has been resolved
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