Resolved after 28 minutes, affecting Apps móviles and Depósitos por SPEI and 1 more, on January 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Jan 29, 2026, 12:07 PM UTC
Mantenimiento programado.
- identified Jan 29, 2026, 12:09 PM UTC
Por el momento no es posible acceder a la app. [Debido a un mantenimiento programado, las transferencias, compras y depósitos estarán deshabilitados hoy jueves 29 de enero de 06:00 a 06:30 am. Todos los depósitos recibidos durante este periodo serán reflejados posteriormente. Gracias por tu paciencia.] ¡No te preocupes! Tu dinero está seguro, ya estamos trabajando para que pronto puedas acceder a tu app.
- monitoring Jan 29, 2026, 12:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 12:35 PM UTC
This incident has been resolved.
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