Folktale incident

Slow or unresponsive loading

Resolved after 19 minutes, affecting Portal and API, on January 8, 2024.

monitoring Jan 08, 2024, 06:10 PM UTC

Service appears to be recovering. We are continuing to monitor the situation.

Started
Jan 08, 2024, 06:00 PM UTC
Resolved
Jan 08, 2024, 06:19 PM UTC
Duration
19m
Detected by Pingoru
Jan 08, 2024, 06:00 PM UTC

Affected components

PortalAPI

Update timeline

  1. investigating Jan 08, 2024, 06:00 PM UTC

    We are investigating an issue with pages being slow to load or failing to reliably load.

  2. monitoring Jan 08, 2024, 06:10 PM UTC

    Service appears to be recovering. We are continuing to monitor the situation.

  3. resolved Jan 08, 2024, 06:19 PM UTC

    This incident has been resolved.

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