Resolved after 2 hours 38 minutes, affecting NRT - Tokyo, Japan and SIN - Singapore, on June 22, 2026.
We are continuing to experience network issues with an upstream provider in SIN and NRT regions.
Affected components
Update timeline
- investigating Jun 22, 2026, 05:10 PM UTC
We are investigating an upstream network issue in the SIN (Singapore) region. Apps may be unreachable or have higher packet loss.
- identified Jun 22, 2026, 05:24 PM UTC
Our upstream provider has identified the issue and is working on a fix. Apps running in NRT (Tokyo) region may also have issues reaching certain destinations at this time.
- monitoring Jun 22, 2026, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 22, 2026, 06:33 PM UTC
We are continuing to experience network issues with an upstream provider in SIN and NRT regions.
- resolved Jun 22, 2026, 07:48 PM UTC
This incident has been resolved.
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