Flxbl incident

Backups for tenants are not functioning

Resolved after 2 hours 6 minutes, on September 17, 2026.

resolved Sep 17, 2026, 05:49 AM UTC

Third Party Provider's deprecation to artifact repository was not observed by us, which resulted in scripts to fetch the required tools. We have corrected the same and strenthened our monitoring of notifications

Started
Sep 17, 2026, 03:43 AM UTC
Resolved
Sep 17, 2026, 05:49 AM UTC
Duration
2h 6m
Detected by Pingoru
Sep 17, 2026, 03:43 AM UTC

Update timeline

  1. investigating Sep 17, 2026, 03:43 AM UTC

    Our daily backup job is not functioning We are currently looking into the issue

  2. identified Sep 17, 2026, 04:07 AM UTC

    Root cause found, we're rolling out a fix

  3. resolved Sep 17, 2026, 05:48 AM UTC

    All instances are patched, and backup is now executed

  4. resolved Sep 17, 2026, 05:49 AM UTC

    Third Party Provider's deprecation to artifact repository was not observed by us, which resulted in scripts to fetch the required tools. We have corrected the same and strenthened our monitoring of notifications

  5. resolved Sep 17, 2026, 05:49 AM UTC

    Third Party Provider's deprecation to artifact repository was not observed by us, which resulted in scripts to fetch the required tools. We have corrected the same and strenthened our monitoring of notifications

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