Scheduled Maintenance: NGN Bank Transfer Services

Update timeline

1. scheduled Oct 21, 2026, 04:09 PM UTC

   Please be informed that a scheduled maintenance will be performed on our NGN bank transfer services on Thursday, October 22, 2026. Maintenance Window ** Date: Thursday, October 22, 2026 ** Time: 21:00–23:00 UTC ** Duration: Approximately 2 hours How This May Affect Your Operations During the maintenance window, you may experience temporary disruptions on the following services: ** NGN Bank Payouts: NGN bank transfers may experience delays, timeouts, or failed requests, potentially affecting your payout processing. ** Beneficiary Account Validation: Account name verification may be temporarily unavailable or delayed, which could prevent you from validating beneficiary details before initiating transfers. ** Transaction Status Updates: Confirmation of transfer outcomes may be delayed, preventing you from confirming the final status of transactions immediately. What You Need to Do To minimize disruption to your operations, we recommend that you: ** Plan ahead: Complete any time-sensitive NGN transfers before the maintenance window, where possible. ** Avoid duplicate transfers: If a transfer times out or remains pending, check its final status before attempting it again to prevent duplicate payments. ** Verify transaction outcomes: Confirm that pending transfers have reached their final status before taking further action. We apologize for any inconvenience this may cause and appreciate your understanding as we work to maintain the reliability of our services.

2. scheduled Oct 22, 2026, 08:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Oct 22, 2026, 09:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.