Resolved after 2 hours 8 minutes, affecting Maui POS, on April 20, 2026.
The latency issue affecting some users has been resolved and our team has confirmed performance is back to normal. Thank you for your patience today.
Affected components
Update timeline
- investigating Apr 20, 2026, 10:27 PM UTC
We have resolved the cause of performance latency and our team is actively monitoring.
- monitoring Apr 20, 2026, 10:38 PM UTC
We have identified the cause of performance latency, and our team has been actively monitoring. This issue has now been resolved.
- investigating Apr 20, 2026, 11:15 PM UTC
We are continuing to investigate performance latency for some users.
- monitoring Apr 20, 2026, 11:52 PM UTC
Some users may still experience slight lag on add to cart. Our team is actively monitoring and working to fully resolve it. Next update to follow.
- monitoring Apr 21, 2026, 12:35 AM UTC
The latency issue affecting some users has been resolved and our team has confirmed performance is back to normal. Thank you for your patience today.
- resolved Apr 21, 2026, 12:36 AM UTC
This incident has been resolved.
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