Resolved after 1 day 1 hour, on January 30, 2025.
The technical issues being experienced by EllaCash's processor were resolved by 11:00 PM ET, and all systems are be back online. We are actively monitoring systems and will update with any additional information. You may resume using your EllaCash terminals.
Update timeline
- identified Jan 30, 2025, 09:01 PM UTC
EllaCash’s services are experiencing issues processing transactions for some customers. EllaCash is actively working on a resolution. If you are impacted, please watch our in-app messaging and status page for more information.
- monitoring Jan 31, 2025, 01:20 PM UTC
The technical issues being experienced by EllaCash's processor were resolved by 11:00 PM ET, and all systems are be back online. We are actively monitoring systems and will update with any additional information. You may resume using your EllaCash terminals.
- resolved Jan 31, 2025, 10:09 PM UTC
This incident has been resolved.
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