Flowhub incident

Payomi Severe Degradation Affecting Certain Customers

Resolved after 6 days 18 hours, on June 2, 2025.

monitoring Jun 05, 2025, 06:11 PM UTC

Payomi has been actively restoring services for various clients, with only a few still needing services restored. We will continue monitoring the situation until all clients have been restored.

Started
Jun 02, 2025, 05:15 PM UTC
Resolved
Jun 09, 2025, 12:00 PM UTC
Duration
6d 18h
Detected by Pingoru
Jun 02, 2025, 05:15 PM UTC

Update timeline

  1. identified Jun 02, 2025, 08:03 PM UTC

    We are currently working with the Payomi team to work through severe degradation of payment processing for certain customers.

  2. monitoring Jun 05, 2025, 06:11 PM UTC

    Payomi has been actively restoring services for various clients, with only a few still needing services restored. We will continue monitoring the situation until all clients have been restored.

  3. resolved Jun 12, 2025, 06:51 PM UTC

    This incident has been resolved.

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