Resolved after 5 minutes, affecting Flourish Web and Flourish POS, on January 26, 2026.
Amazon Web Services experienced an internal network failure, resulting in one of Flourish’s databases failing over. The application became unstable during this period. No data was lost, and we quickly recovered from this incident. 2026-01-26 21:59:46 UTC \[-\] Started cross AZ failover to DB instance 2026-01-26 22:00:03 UTC \[-\] Completed RDS initiated failover to DB instance
Affected components
Update timeline
- investigating Jan 26, 2026, 10:04 PM UTC
We are currently investigating an issue
- investigating Jan 26, 2026, 10:07 PM UTC
The app is now operational. We are investigating the root cause.
- monitoring Jan 26, 2026, 10:08 PM UTC
Monitoring while we investigate this further
- resolved Jan 26, 2026, 10:10 PM UTC
Resolving as we investigate the root cause. We apologize for the interruption.
- postmortem Jan 29, 2026, 02:17 AM UTC
Amazon Web Services experienced an internal network failure, resulting in one of Flourish’s databases failing over. The application became unstable during this period. No data was lost, and we quickly recovered from this incident. 2026-01-26 21:59:46 UTC \[-\] Started cross AZ failover to DB instance 2026-01-26 22:00:03 UTC \[-\] Completed RDS initiated failover to DB instance
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Amazon Web Services