FloRecruit incident
Issues with logging into the Flo's platform due to AWS outage
Resolved after 8 hours 11 minutes, affecting Flo University and Flo Employer and 1 more, on October 20, 2025.
At this time, login pages are active again. We are continuing monitoring at this time. Please see our status page below for live updates.
Affected components
Update timeline
- identified Oct 20, 2025, 01:35 PM UTC
We’re currently investigating issues affecting customer logins.
- identified Oct 20, 2025, 01:45 PM UTC
We are still seeing issue with the third party vendor (AWS). Customers may still experience delays or errors when trying to log-in. We will provide another update in an hour or as soon as more information becomes available.
- identified Oct 20, 2025, 02:23 PM UTC
We are still seeing issue with the third party vendor (AWS - link below). Customers may still experience delays or errors when trying to log in. We will provide another update in an hour or as soon as more information becomes available. https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 03:42 PM UTC
We are still seeing issue with the third party vendor (AWS - link below). Customers may still experience delays or errors when trying to log in. We will provide another update in an hour or as soon as more information becomes available. https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 04:53 PM UTC
AWS is still experiencing issues, however we have verified that all video chat interview experiences are working as normal. Admins can still not login to the platform due to the AWS outage - https://health.aws.amazon.com/health/status We will provide another update in an hour or as soon as more information becomes available.
- monitoring Oct 20, 2025, 06:22 PM UTC
AWS is still experiencing issues, however we have verified that all video chat interview experiences are working as normal. Admins can still not login to the platform due to the AWS outage - https://health.aws.amazon.com/health/status We will provide another update in an hour or as soon as more information becomes available.
- monitoring Oct 20, 2025, 07:00 PM UTC
At this time, login pages are active again. We are continuing monitoring at this time. Please see our status page below for live updates.
- resolved Oct 20, 2025, 09:47 PM UTC
This incident has been resolved.
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