FloQast incident

Trial Balance Upload Failures via sFTP

Resolved after 23 hours 59 minutes, affecting FloQast Connect: SFTP Server, on December 3, 2025.

resolved Dec 03, 2025, 04:38 PM UTC

A release to improve security was deployed, which had the unintended consequence of overrestricting the ability to write Trial Balance files to cloud storage folders. As a result of this, trial balances sent via sFTP for environments with specific configurations failed to upload successfully between 7:30pm EST 12/2, and 10:45am EST 12/3.

Started
Dec 03, 2025, 03:45 PM UTC
Resolved
Dec 04, 2025, 03:45 PM UTC
Duration
23h 59m
Detected by Pingoru
Dec 03, 2025, 03:45 PM UTC

Affected components

FloQast Connect: SFTP Server

Update timeline

  1. resolved Dec 03, 2025, 04:38 PM UTC

    A release to improve security was deployed, which had the unintended consequence of overrestricting the ability to write Trial Balance files to cloud storage folders. As a result of this, trial balances sent via sFTP for environments with specific configurations failed to upload successfully between 7:30pm EST 12/2, and 10:45am EST 12/3.

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