FloQast incident

Journal Entry Management Module 500 Errors

Resolved after 28 minutes, affecting Automate the Close - EMEA and Automate the Close - APAC and 1 more, on February 11, 2026.

resolved Feb 11, 2026, 10:07 PM UTC

Feb 11, 14:07 PST Resolved - A fix has been implemented, and the issue is confirmed resolved. Feb 11, 13:38 PST Identified - We have received reports of intermittent 500 errors, specifically in the Journal Entry Management module. We have identified the issue and are actively working on releasing the fix.

Started
Feb 11, 2026, 09:38 PM UTC
Resolved
Feb 11, 2026, 10:07 PM UTC
Duration
28m
Detected by Pingoru
Feb 11, 2026, 09:38 PM UTC

Affected components

Automate the Close - EMEAAutomate the Close - APACAutomate the Close - US

Update timeline

  1. identified Feb 11, 2026, 09:38 PM UTC

    We have received reports of intermittent 500 errors, specifically in the Journal Entry Management module. We have identified the issue and are actively working on releasing the fix.

  2. resolved Feb 11, 2026, 10:07 PM UTC

    Feb 11, 14:07 PST Resolved - A fix has been implemented, and the issue is confirmed resolved. Feb 11, 13:38 PST Identified - We have received reports of intermittent 500 errors, specifically in the Journal Entry Management module. We have identified the issue and are actively working on releasing the fix.

  3. resolved Feb 11, 2026, 10:07 PM UTC

    A fix has been implemented, and the issue is confirmed resolved.

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