FloQast incident

Review Note notifications are not being received for US clients.

Resolved after 1 hour 37 minutes, affecting Optimize the Close - US, on May 7, 2026.

resolved May 08, 2026, 12:58 AM UTC

The fix for this issue has been released. Users may experience a brief delay as the backlog of queued notifications is processed. We are continuing to monitor the situation and will share a Root Cause Analysis here when available.

Started
May 07, 2026, 11:20 PM UTC
Resolved
May 08, 2026, 12:58 AM UTC
Duration
1h 37m
Detected by Pingoru
May 07, 2026, 11:20 PM UTC

Affected components

Optimize the Close - US

Update timeline

  1. investigating May 07, 2026, 11:20 PM UTC

    We are currently investigating reports of notifications tied to Review Notes not being received

  2. resolved May 08, 2026, 12:58 AM UTC

    May 7, 17:58 PDT Resolved - The fix for this issue has been released. Users may experience a brief delay as the backlog of queued notifications is processed. We are continuing to monitor the situation and will share a Root Cause Analysis here when available. May 7, 16:20 PDT Investigating - We are currently investigating reports of notifications tied to Review Notes not being received

  3. resolved May 08, 2026, 12:58 AM UTC

    The fix for this issue has been released. Users may experience a brief delay as the backlog of queued notifications is processed. We are continuing to monitor the situation and will share a Root Cause Analysis here when available.

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