Resolved after 57 minutes, affecting Automate the Close - US, on March 20, 2025.
The fix has been validated for affected customers, and all Refreshes should be running successfully at this time.
Affected components
Automate the Close - US
Update timeline
- investigating Mar 20, 2025, 05:58 PM UTC
We have been investigating issues capturing balances in the per-GL column for certain ERPs, and Engineering has issued a fix that should resolve the issue for all systems. If any further balance discrepancies are observed after clicking the Refresh button, please contact [email protected] and we'll continue investigating!
- resolved Mar 20, 2025, 05:58 PM UTC
The fix has been validated for affected customers, and all Refreshes should be running successfully at this time.
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