Resolved after 45 minutes, affecting Integrated Record-to-Report - US, on August 12, 2025.
This issue was resolved as of 11:15 EST, and we are continuing to monitor performance.
Affected components
Integrated Record-to-Report - US
Update timeline
- identified Aug 12, 2025, 03:49 PM UTC
Customers reported issues loading Variance Analysis, receiving errors including "UnexpectedError" or "504 Gateway Time-out" responses, rendering the Variance service temporarily unavailable.
- resolved Aug 12, 2025, 03:50 PM UTC
This issue was resolved as of 11:15 EST, and we are continuing to monitor performance.
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