Resolved after 4 hours 10 minutes, affecting Search, Insights, and Administration, on August 4, 2025.
The search system has recovered and we are continuing to monitor.
Affected components
Search, Insights, and Administration
Update timeline
- investigating Aug 04, 2025, 06:11 PM UTC
We are investigating timeouts in our search experience. Footage is still being processed and stored successfully.
- investigating Aug 04, 2025, 06:59 PM UTC
We are continuing to investigate this issue
- monitoring Aug 04, 2025, 07:37 PM UTC
The search system has recovered and we are continuing to monitor.
- investigating Aug 04, 2025, 08:07 PM UTC
We are again seeing an increase in search failures and are continuing to investigate root causes.
- monitoring Aug 04, 2025, 09:14 PM UTC
The search system has recovered and we are continuing to monitor.
- resolved Aug 04, 2025, 10:22 PM UTC
This incident has been resolved.
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