Resolved after 3 hours 10 minutes, affecting Search, Insights, and Administration and Alerts & Map and 1 more, on April 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 03, 2026, 09:30 PM UTC
We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume
- identified Apr 03, 2026, 09:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 03, 2026, 09:48 PM UTC
We are continuing to work on a fix for this issue. In addition to the components already mentioned, users are currently unable to log into Aerodome.
- identified Apr 03, 2026, 10:13 PM UTC
We are currently testing a fix.
- monitoring Apr 03, 2026, 10:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 04, 2026, 12:41 AM UTC
This incident has been resolved.
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