Resolved after 7 days 5 hours, on September 28, 2026.
The issue affecting Neo Financial: https://app.incident.io/flinksteam/catalog/01JX2TSMFWK712RCKG1A559622/01JYS6JHQ3RZGF39N01F79HGKN has been resolved. Systems are operating normally again. Thank you for your patience.
Update timeline
- identified Sep 28, 2026, 03:22 PM UTC
We are currently investigating an issue affecting Neo Financial. Users may experience Degraded Performance. Our team is actively working to identify the root cause and implement a solution. We will share an update as soon as more information becomes available. Thank you for your patience. Flinks Team
- identified Sep 28, 2026, 04:49 PM UTC
We’ve identified the root cause of the issue affecting Neo Financial A fix is in progress. We'll provide an update as soon as the fix is place. Thank you for your patience. Flinks Team
- monitoring Oct 02, 2026, 05:47 PM UTC
We've implemented a fix for the issue impacting Neo Financial. We're monitoring closely to ensure systems remain stable. We will share an update as soon as more information becomes available. Thank you for your patience. Flinks Team
- resolved Oct 05, 2026, 09:08 PM UTC
The issue affecting Neo Financial: https://app.incident.io/flinksteam/catalog/01JX2TSMFWK712RCKG1A559622/01JYS6JHQ3RZGF39N01F79HGKN has been resolved. Systems are operating normally again. Thank you for your patience.
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