Resolved after 1 hour 11 minutes, affecting Management Plane - ORD and ORD - Chicago, Illinois (US), on July 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 03, 2026, 05:00 PM UTC
We are investigating an issue with one of our upstream providers in ORD. Machines across a subset of hosts may be unreachable or not running correctly. Deploys with machines on these hosts may fail at this time. Some Managed Postgres clusters in ORD region may be unavailable or see connectivity issues at this time.
- identified Jul 03, 2026, 05:02 PM UTC
We've identified the issue as a networking hardware failure impacting a subset of hosts at one of our Upstream providers in ORD. We are working with our provider to restore connectivity.
- monitoring Jul 03, 2026, 05:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2026, 06:11 PM UTC
This incident has been resolved.
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